If you are unable to make in-app purchases, there are a few things you can try:
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Check your internet connection: A weak or unstable internet connection can prevent in-app purchases from going through.
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Check your payment method: Make sure that the payment method you are using is valid and has enough funds. Also, ensure that the payment method is up-to-date and not expired.
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Check your device settings: Some devices have parental controls or other restrictions that can prevent in-app purchases. Make sure that these settings are not preventing the purchase.
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Check the App Store/Play Store settings: Ensure that the App Store or Play Store settings are not preventing the purchase.
If none of these steps resolve the issue, please contact our technical support through here.
Comments
1 comment
I paid for gem packs and didn’t get my gems.
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