Usually, your purchase is delivered instantly, but sometimes it may take longer due to app store processing time. When such delays occur, it means the purchase is still being processed and might take up to 24 hours.
In the meantime, please try the following steps:
- Close all background apps and reopen the game.
- Try restarting your device (turn it off and on again) and relaunching the game.
- If it doesn't help, wait for 24h and retry the steps mentioned above.
If your purchases don't appear in the game within 24 hours, please get in touch with us and add your player ID and purchase receipt.
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