Usually, such issues are caused by either an unstable Internet connection between your device and our game server or by having a low amount of free storage space.
Here are some steps that might help you to fix the issue:
- Close any running applications in the background and relaunch the game.
- Restart your device. If you do not restart your device frequently, your memory can start to get full, and your device may slow down.
- Restart your router by unplugging it and plugging it back in, and relaunch the game to check if the issue got fixed.
- Make sure you have a stable and strong Internet connection. You can switch between mobile data and WI-FI to check which connection is stronger for a better experience.
If you're still experiencing issues with the game after following these steps, please get in touch with our Support Team.
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