To download the newest update, your device needs to meet certain requirements:
- For iOS, you need to have iOS version 11.0 or the latest.
- For Android, you need to have an Android version of 6.0 or the latest.
If you do not have the needed version, please go to your device settings and check if you're able to update to a newer version. If there are no updates available to download, it means your device is outdated (too old).
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