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Server/Connection issues

Comments

21 comments

  • Mava

    Не возможно подключиться

    0
  • Sapphir42

    Everytime that I get onto my Cooking Fever game or even when I'm playing it "progress rollback " comes up. It's been doing it for days. I tried turning my WiFi off and restarting my phone but nothing is working to fix it. Please help.
    Cooking Fever 1b9847feabb2e440, VERSION 18.0.1(10508)_arm64-v8a, API 33, MODEL SM-N981U, Xp 594 (5789 of 10000), Coins 2080096, Gems 283, ACTIVE Mode, FacebookID=10202934282917395, googlePlayID=a_5080077692571707192

    0
  • Silviasreng

    The app is frequently error. Some of my gems and progress were lost due to that 🥲😒

    1
  • S Hatfieldbsnrn

    This app frequently has errors, loses my progress and does not give me my double rewards after watching ads. I wrote a review on Google too!! As I have sent multiple emails and ha e not gotten anywhere.

    0
  • Xiyao Xu

    This game often fails to connect to the server!! We hope to solve this problem soon!
    Device ID:'HAPPY CLINIC', DEVICE ID 7d11aafc01966864cca326a55f4ecd4893ecefc8, PLAYER ID , VERSION HAPPY CLINIC 6.2.0(500), OS iOS 16.5.1, MODEL iPhone14,2, FACEBOOK USER ID 647065540668163, POSITION from_loading

    0
  • Brenda DeTillio

    Happy Clinic issues
    'HAPPY CLINIC', DEVICE ID f74d2e1f9ca8ee65cb3830e602ffc26f343097ad, PLAYER ID 627415a3dc4d9811ef58cd78, VERSION HAPPY CLINIC 6.2.0(500), OS iOS 16.5.1, MODEL iPad12,1, FACEBOOK USER ID 10158975737073892, POSITION from_loading

    0
  • Lenajane82576

    I've uninstalled my game 3 times it still hasn't fixed the problem. When I try logging in problems wait 15 minutes and try again. I'm tired of trying just like I'm tired of waiting on the next level of your game murder by choice. Id DID:e7d49b5f7625555

    0
  • Brenda DeTillio

    Still hasn’t been fixed!!!!

    0
  • Anke Jahn

    Ich komme nicht in das Spiel rein auch nach mehren Versuchen nichts wlan ein und aus schaltens  'HAPPY CLINIC', DEVICE ID 1602a60ce08eebc8, PLAYER ID 61f2c8039a3760384ae0451d, VERSION HAPPY CLINIC 6.3.1(537), OS Android 13, MODEL SM-P615, FACEBOOK USER ID user is not logged in, POSITION from_loading

    0
  • Marius

    Hey there!

    We are sorry to say but we can currently only assist you in the English language.

    We have created a ticket, to which one of our support members will assist you with the issue you are currently having.

    A reminder that you can always contact us if you are facing any troubles with the game through our support form. Our team will be glad to assist you.

    0
  • Sommer Allbright

    I'm having constant issues with errors syncing my progress or unable to connect to server. This has been happening for awhile. Now the past few days, every time I watch a video to double my rewards it says reward is on the way, unfortunately I have only been able to receive them very few times. It seem this is becoming one issue after another.
    'HAPPY CLINIC', DEVICE ID 983297ccf08d1e45, PLAYER ID 647d6101c676d1441697c94a, VERSION HAPPY CLINIC 6.3.1(537), OS Android 12, MODEL SM-G975U1, LEVEL Tokyo 40, GOLD 890, DIAMONDS 46, FACEBOOK USER ID 10160524102508150

    0
  • Dannyeshka Ares Skerrett

    It won’t let me enter the game, it tells me some error about connecting the server and to try it again but it doesn’t work.
    'HAPPY CLINIC', DEVICE ID 887558fdaa04eec3e4c6784ff556153df189110d, PLAYER ID 6213e97158a40c30c26afd94, VERSION HAPPY CLINIC 6.3.2(531), OS iOS 16.6.1, MODEL iPad13,18, FACEBOOK USER ID 1095038914615754, POSITION from_loading

    0
  • Regansp

    Hi! I have sent 2 emails regarding server connection issues and have only had the automatic reply so far. It's been about a month and still no reply. Every time I go to load this game I get the same error message. I'm pretty annoyed as I have spent a lot of real money on this game.

    0
  • Yeziyuan

    640073849a435f5df01d6dd0 this is my playerid please i can't play that

    0
  • Amaryka

    I cannot enter the game and cannot find the contact to send an email to support. The game stucks at "connecting" phase for over 20 hours.
    None of the steps above helped.

    Could someone share the correct address to contact?

    0
  • Regansp

    Bloody well sucks, I can't connect and I've spent $$$$$$ previously on this game grrrr

    0
  • Wendy Yang

    'HAPPY CLINIC', DEVICE ID 6399f6e495957ccd1a5199939e6f3ac708b77e9f, PLAYER ID , VERSION HAPPY CLINIC7.0.0(565), OS iOS 16.6.1, MODEL iPad11,3, NORDCURRENT ID 6545275f0215f2d27e29725b, POSITION from_loading

    0
  • PAIPAIYU

    “快乐诊所”,设备 ID 8d02db59680c5bf6bdb31159c830a669e0d2746e,玩家 ID 6545d628e104dd5fb522fab4,版本 HAPPY CLINIC7.0.0(575),操作系统 iOS 16.2,型号 iPad12,1,NORDCURRENT ID 用户未登录,FACEBOOK USER ID 用户未登录,位置from_loading

     

    0
  • Farhad Khan

    Game not starting

    0
  • Angel Zieglar

    My game is not working. Happy Clinic. 'HAPPY CLINIC', DEVICE ID 35f2385adcf60180fea2c763e38568f66c6e1ad3, PLAYER ID 625ae527a0f8cf6e179f848f, VERSION HAPPY CLINIC 7.2.0(649), OS iOS 15.6.1, MODEL iPhone12,5, NORDCURRENT ID user is not logged in, FACEBOOK USER ID user is not logged in, POSITION from_loading

    0
  • Mariem Chtioui

    65a58fed58b0f7c4fe543a85 I have a server problem on my Happy Clinic app in the Dubai lever exactly and I can’t fixed. I hope someone helps me soon

    0

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